Steven Gatchell
2 months ago
I have been in building and Real Estate for 38 years on the Island of Maui. I recently moved to Fort Lauderdale just a year ago and was told by so many that finding a good Contractor was an extremely difficult task. When I am interviewing Contractor(s) I look for good character first, I want someone that is truthful and reliable. Second, I look at the depth of experience and the quality of the product, and last, price. Looking for a “great deal” is NOT the best way to select a Pool builder, the size of the investment is simply too large to be worried about spending a bit more to get an exceptional product that will last a lifetime. The minute I met Victor, the Director of Engineering at Aquavix, I saw the character I was looking for. I met with him and his Project Manager Jorge at their showroom in Hollywood where they have a beautiful example of their work. From there, you enter a beautiful office and you are guided through the process on very impressive high-tech visual presentation. I did my due diligence and got three bids, and I must admit that Aquavix was a bit more expensive than the other two. When considering the size and scope the investment it simply did not make sense for me to save money to have such a large investment that might be unhappy with. In my experience, “great deals” are few and far between. To me, a great deal is where both parties are happy. Though I paid a bit more, I got exactly what I wanted in the time-frame that was promised. I must say that the process was so fluid and easy because Victor surrounds himself with people who care. The project Manager, Jorge, was such a delight to work with, knowledgeable, patient and took pride in his job. Their field guy, Charles, was always so helpful and available, he was outstanding to work with. Last but certainly not lest is Heather, the Office manager; she is always upbeat, sincere and babysitting the project with precision I have built several of my own pools so I was asking a lot of questions (Probably way too many) but everyone was so patient with me, I just can’t say enough about the “people” that make Aquavix the successful company that they are. It’s “caring” about what you are doing that sets you apart from the rest, and these folks get a 15 out of 10. I have been enjoying my new pool for a few days now, and could not be happier with the finished product, it is exceptional. I am confident that Aquavix will stand behind their product and warranties to ensure I get the product I paid for. Thank you Aquavix! Steven G Gatchell
Response
Thank you so much for giving us the opportunity and for taking the time to write this review, Steven. Your recognition means a lot to all of us!